Starbucks cash-register glitch takes down 8,000 coffee shops in N. America, leads to free lattes
— teddy bohler (@Teddybohler) April 25, 2015
Some 7,000 outlets in the US and 1,000 in Canada were affected by the disruption, which followed a daily software update. The crash extended to all kinds of payments, including cash and credit cards.
— Cilla Martinez (@MarMarGirl13) April 25, 2015
“We are actively working to resolve the outage,” Starbucks said in a statement on its website. “We apologize to our customers for any inconvenience or confusion and will update this statement once systems are back online.”
— Anthony Quintano (@AnthonyQuintano) April 25, 2015
While many customers complained about the closure of Starbucks outlets, others boasted about getting free drinks, which the chain’s employees started giving out after payment problems arose.
— Oliver Asis (@olasis) April 25, 2015
The outage was resolved in a matter of hours and all outlets are expected to open as usual on Saturday, the company reported.