McDonald’s apologizes for denying fire crews drinks as they fought huge blaze
Fire crews were called to the Clifton Moor retail park in York after a fire tore through a B&M outlet on Saturday at around 4.30 pm.
Crews from across @NorthYorksFire have been tackling a large fire in shopping outlet at #York#CliftonMoor. 10 x Pumps, 2 x Ariel ladder platforms a High Volume Pump and supporting officers attended. Crews will be on scene throughout the night pic.twitter.com/Qqk3mG7tQc— SM Bob Hoskins (@SierraZero8) October 13, 2018
More than ten fire engines fought to save the store, with some crew members stopping by the McDonald’s for a much-needed break. Without cash, fire crews asked if they could be provided their tea and coffee orders on the house, but staff refused.
A member of the public who overheard the discussion between crews and staff went home and returned with 16 cups to give to the emergency servicemen.
Honestly FUMING at this!! @McDonalds is this really how you treat your emergency services?! It was a hell of a fire,they never carry money or personal items for obvious reasons! Shame on Clifton Moor store,will not be off there again 😠😡 (Post found on FB) pic.twitter.com/CLSmEoQkV6— Emily 💞🚚🚛 (@EmziiBoo_) October 14, 2018
The fire was extinguished shortly after and no casualties were reported… but it was Twitter that was ablaze with fury after social media got wind of McDonald’s turning away the emergency crews.
@McDonalds@McDonaldsUK certainly won’t ever be going to McDonald’s anymore, absolutely disgraceful, manager needs 2 b sacked, just hope u never need the firefighters help, refusing a free tea/coffee to them after fighting the fire and putting their lives on the line for hours.😡— David Church (@DJ7gaga) October 14, 2018
A spokesman for McDonald's told the Mirror Online that the restaurant chain values “the fantastic work of our emergency services and thanks the individuals that dedicate their lives to protecting our local community.”
The spokesman then apologized to the firefighters “who bravely tackled last night’s fire,” adding that “they should have been provided with free refreshments on the night as a small recognition for their efforts.”
“McDonald’s will of course be happy to reimburse the member of public involved and we will be in touch directly with our local fire & rescue service,” the spokesman added.
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