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31 Mar, 2021 15:38

Harmful content not ‘fault of faceless machines,’ Facebook VP Nick Clegg says while blaming users for ‘polarizing’ content

Harmful content not ‘fault of faceless machines,’ Facebook VP Nick Clegg says while blaming users for ‘polarizing’ content

Facebook VP of global affairs Nick Clegg has blamed users for spreading “polarizing” content on the platform in a blog defending its algorithms, saying the spread of harmful posts is “not simply the fault of faceless machines.”

The former UK deputy prime minister was seemingly prompted by a recent article in the Atlantic that compared Facebook to “a device built with the sole purpose of destroying all human life,” to pen a lengthy defense of his employer via a Medium blog post.

Facebook has been repeatedly criticized for failing to tackle hateful, harmful and polarizing political content on its platform. Using the old saying, Clegg rebuffed detractors by beginning his piece arguing “it takes two to tango,” and later explaining that “your News Feed is shaped heavily by your choices and actions,” rather than just being created by algorithms.

We need to look at ourselves in the mirror, and not wrap ourselves in the false comfort that we have simply been manipulated by machines all along.

Clegg used the example of the spread of “bad and polarizing” content on other messaging services such as Telegram and Facebook’s WhatsApp, pointing out that those apps don’t use content or ranking algorithms to argue Facebook isn’t solely responsible for the phenomenon.

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Accepting that part of the criticism directed at Facebook comes from the public’s limited understanding of the site’s secret algorithm, Clegg admitted the company must work to provide “a better understanding of the relationship between the user and the algorithm.”

However, he did not elaborate on what steps the company could take to achieve that.

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