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Frequently Asked Questions

How do I register to OpenWeb (Formerly Spot.IM)?

  • Go to https://www.rt.com and click on one of the articles.
  • Scroll down to the conversation area and click on the Log In button located on the right hand side of the conversation box. A registration window will appear, enter your email address, username, password and you’re all set.
  • Upon logging in, a verification message will be sent to the email you provided be sure to confirm.

How do I change my password, email or username?

  • Once logged in the system click on your user name and choose the Setting option.
  • You can change your Password, Username, Email, Notification options and Private profile ability.

How do I edit my profile? (avatar, name, language, location, interests, etc.)

  • Once logged in the system click on your user name and choose the Profile option. You can change your Name, Language, Location, Interests and more.

I can’t log in. Why?

  • Please make sure you entered your password and email correctly. You always have the option to reset your password by following the instructions below.

I forgot my Password, What should I do?

  • On the right hand side of the conversation box click the Log in button => Email => Log in => Forgot your password.
  • You will then be requested to enter the email address associated with your account so we can email you a link to reset your password.

Can I mention other users in conversation?

  • Absolutely, Simply add the ‘@’ sign before the name of the community member you wish to alert.
  • That user will receive an email and onsite notification.
  • You can also respond to a comment by hitting the ‘Reply’ button under each comment.

What are the notifications I see?

  • You will be notified in real time on the site and via email when someone mentions, replies or likes your comment. Check out the bell near your username and on the newsfeed to see all notifications.